Terms and Conditions:

 

Conditions of Use:

All the Services provided by GALACTIC TRADERS online store, store and affiliates are subject to the conditions listed below.

You accept these terms if you make use of any service provided by GALACTIC TRADERS. GALACTIC TRADERS reserve the right to refuse service, edit or remove content or cancel orders at their sole discretion. Neither GALACTIC TRADERS nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use any product sold on this web site.

Privacy:

GALACTIC TRADERS do not sell or share any personal information provided by you to other 3rdparties or advertisers. All information presented is used by GALACTIC TRADERS and is used to maintain and improve the services we offer you.

We make use of delivery company such as Aramex, to perform delivery services on our behalf. These companies only have access to the information they require to perform their function.

It is the responsibility of the user/member to protect their "login details/account" and password. You accept responsibility for all your account activities. We reserve the right to

We reserve the right to release any information to the proper authorities to comply with the law, to enforce any terms listed on this site or to protect the rights, property and safety of our users and GALACTIC TRADERS.

Online Security:

GALACTIC TRADERS are using a secure digital certificate to encrypt all pages where personal customer data is displayed and captured.

Are webhosts have full secured servers with the necessary security in place.

Communication:

Any communication between GALACTIC TRADERS and you, which is transmitted electronically, is seen as a written communication. Electronic communications include information exchanged via e-mails, private messaging, WhatsApp’s and news notices on this site.

 

 

 

 

Copyrights:

All trademarks are copyright their respective owners, all other content is copyright toGALACTIC TRADERS.

All trademarks shown on this site and all other media relating to GALACTIC TRADERS are the property of their respective owners and only used for display.

 

Shipping or Collections:

GALACTIC TRADERS offer a delivery service with Aramex, which can take up to 4 working days, however GALACTIC TRADERSreserve the right to use an alternative delivery service on heavier parcels or oversized items, which is priced accordingly, the delivery will be made to the address provided as per your account detail.

All items purchased from GALACTIC TRADERS are made towards agreements with shipping and delivery agents and risk of loss from GALACTIC TRADERS to such agents upon delivery of any item to any such carrier. Currently GALACTIC TRADERS only deliver to areas within South Africa. Once Payment has been confirmed, deliveries are usually dispatched within a maximum of 48 hours. We do are best to dispatch ondailybasis, by3pm, or as possible.

All orders are assigned an Order Reference Number,which will be forwarded for your use in proof of purchases and communications.

**For Collection;Please contact us first as we are an online shop only.

 

 

 

Payment and Product Pricing:

GALACTIC TRADERSaccept the following method of payments:

·         Deposit / EFT Transfer.

·         Cash or Credit Card for in-store collection.

Prices displayed online is the same as pricing reflected in store.

An Item will only be shipped/couriered or release upon collection, once the full amount is cleared in our bank account.

If any changes in pricing or delivery occur with your order you will be notified, and your order will be suspended until you have approved the changes. If no confirmation is giving within 3 working days from you, we reserve the right to cancel any order.

Refunds, Exchanges or Damaged Goods:

 

All damaged goods must be reported within a 24-hour period of receipt. The products will be exchanged for the same item if indeed found to be damaged / faulty by GALACTIC TRADERS, after investigation. Returns must include its original packaging and all its original content as applicable on return. If the replacement item is unavailable a credit amount to the value of the returned product will be issued, or a refund will be arranged between you and the GALACTIC TRADERS management.

Any item that has been incorrectly sent to you, because of our error, may be returned for refunded credit on your account, or a full refund on request. The item will only be accepted if it is returned in an unused condition. GALACTIC TRADERS will pay the return delivery charges of a return if it is a result of our error. In the unlikely event of being charged for an unavailable item of a processed order, GALACTIC TRADERS will refund the full amount of that item asap.

While we are always focused to maintain a correct listing of products available, GALACTIC TRADERS cannot be held liable for unfulfilled orders due to inaccuracies supplied by distributors/ or other traders/merchants where we buy stock.

Disclaimer of Warranties and Liability’s:

This site is provided as a convenient shopping platform by GALACTIC TRADERS.GALACTIC TRADERSmake no express or implied warranties of any kind relating to the provision of information or service on or by this site. GALACTIC TRADERS will not be liable for any damages of any kind arising from the use or misuse of this site or any of the information contained within it.

GALACTIC TRADERSdo not accept liability for any errors and omissions and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services.

If you order an item and the price published on the site is incorrect, we will contact ask you whether you still wish us to proceed with the order. We are under no obligation to fulfil an order for a product that was advertised at an incorrectprice. We give you the option of confirming the order at the correct price or if you so choose, to cancel the order altogether.

GALACTIC TRADERS cannot be held liable for short allocation on items not available due to supply and demand.

Legal capacity:

You may not subscribe to our website or order any goods/products, if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts.

If minors (those under the age of 18) wish to make purchases with or on the GALACTIC TRADERS website, you are required to have parental consent before confirming orders.

By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all its terms.

 

T and C’s Summary:

Galactic Traders is an online shop only, although orders online can be placed any time, are staff working hoursare 9am – 6pm when available, this may include or exclude public holidays and weekends.Please remember to make an appointment if collectionwas arranged.

There are no fees for registering, or for having an account, with Galactictraders.co.za.  There are no buying obligations – you order what you want, when you want to. Please make sure you ad ear as per above mentioned that you are 18 years or older before conducting business with us.

Please make sure that the item you are purchasing is the right one, we will don’t refund items that were accidentally or incorrectly ordered and bought. 

If an item is found faulty within 24-hours of receipt, you are welcome to contact us for a refund or return it, but you will be held liable for the courier or postage costs for the return.

An Item will only be shipped/courieredor release upon collection, once the full amount is cleared in our bank account.

If something happens to your parcel during postage or the courier phase we will not be held responsible for loss, damage or if the parcel takes longer to arrive than initially stated due to logistical problems.

Please take note that mostly all the products that we sell are second-hand, but well tested and refurbished, it’s not how ever brand-new. Please look at the description before assuming its new.

Most of the products are only one of each, we will try our best to get stock of requested items. Please feel free to mail or phone us in this regard.

We have an openminded way of trading and doing business and want to satisfy you as are customer. If anything is unclear, please give us a call and we will gladly explain and assist.

 

Blessings to You! And enjoy your shopping experience!